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General terms and conditions of business

The present General Terms and Conditions (hereinafter also referred to as GTC) contain between you (hereinafter referred to as "participant") and Holistic Psychotherapy represented by the owner Irina Simonett (hereinafter referred to as "therapist") as organizer for the implementation of the group offers and therapy sessions exclusively applicable conditions.

All provisions apply unless otherwise agreed in the individual agreement.

Conclusion of contract and terms of payment:

For organizational reasons, you can only register for a course using the respective registration form on the homepage under "" or by sending an email to the e-mail address "". The customer receives a confirmation e-mail with the invoice details for the course fee. The contract is concluded with the consent of the customer to the general terms and conditions that can be viewed.

The prices are in Swiss francs. For organizational reasons, the course fee must be paid in advance. Exceptions are the online therapies/coaching sessions. These can be paid by invoice and must be paid within 30 days. The cancellation must be received at least 48 hours before the start of the appointment, otherwise CHF 180 will be charged.


The therapist offers group courses as well as individual sessions. The services result from the currently valid course program. We reserve the right to change dates due to unforeseeable circumstances.

The location of the group sessions are provided when registering. For the "outside in nature" sessions, the meeting point will be communicated a few days before the course. The current dates and all courses can be seen on the homepage The starting times, scope of services, and course fees can be found in the applicable course program. 

Cancellation/partial cancellation by the participant:

A refund of the course costs in case of non-attendance or only temporary participation is not possible.

If the customer cancels up to 21 days before the start of the course, the participant is given the opportunity to rebook their session to another date. The transferability of participation to a third person remains unaffected; the customer has the right at any time to transfer his participation to another person up to the beginning of the respective course. If you cancel in writing up to 4 weeks before the start of the course, the course fee will be refunded, with a processing fee of CHF 20.00 being retained. 


The group sessions as well as the online therapy/coaching session can be billed by the health insurance company. A doctor's prescription is required. The clarification of this matter is the responsibility of the participant. If an invoice for the health insurance company is required, the person contacts the therapist by email so that the invoice can be issued and sent. 

The processing of your personal data takes place in compliance with the applicable data protection laws and requirements.​

Collection of general data and information:

Each time this website is called up, a range of general data and information is recorded, including data that is personally identifiable. This data and information are stored in the log files of the server. The browser types and versions used, the operating system used by the accessing system, the website from which an accessing system accesses our website (so-called referrer), the sub-websites which are accessed via an accessing system on our website, the date and the time of access to the website, an Internet Protocol address (IP address), the Internet Service Provider of the accessing system and other similar data and information that serve to avert danger in the event of attacks on our IT infrastructure.

Personal data:

Personal data is all information that relates to specific or identifiable persons. Processing includes any handling of personal data, in particular storing, disclosing, procuring, collecting, deleting, storing, changing, destroying, and using.

Type, purpose and scope of processing:

By using this website, you agree to the processing of your personal data in accordance with this data protection declaration. Only such personal data is processed as is necessary to display the content of the website correctly, to optimize the content of the website, to ensure the long-term functionality of the IT infrastructure and the technology of the website, and to provide the law enforcement authorities with the necessary information in the event of a cyber attack. Personal data will be processed for the time necessary for the purpose just mentioned. Personal data that no longer needs to be processed will be made anonymous or deleted.

Data security and liability:

Appropriate and suitable technical and organizational measures are taken to ensure data protection and data security. Despite such measures, data protection violations can occur when personal data is processed on the Internet. Therefore I cannot guarantee absolute data security and reject any liability for the use of this website (also for linked websites).

Links from other websites:

This website may contain links to websites of other providers. My practice has no influence on these websites, their content, offers, or availability or the data protection declarations and regulations applicable there.

Cookies and other services:

My practice may use cookies on its website. Cookies contain a so-called cookie ID, a unique identifier of the cookie, which websites and servers are assigned to a specific internet browser. A specific internet browser can be recognized and identified via this unique cookie ID. Such information about the use of this website (including your IP address) can be transmitted to servers abroad and stored there, e.g. in the case of Google Analytics. By using our website, you agree to the transfer of this data. My practice can use other services from third-party providers (also abroad) to integrate their content and services, such as videos or articles, into the website. A corresponding integration always presupposes that these third-party providers can record and process the IP address and other information of the visitors to this website. By using my website you agree to this. When third parties are involved, we guarantee data protection in accordance with the law. Buttons (“social media plugins”) can be placed on this website that establish contact with the servers of social networks (Facebook, Twitter, Instagram, etc.). By clicking on one of these buttons, you give your consent for the necessary data such as IP address, visit to the website, etc. to be transmitted to the respective operator of the social network.


You can subscribe to my newsletter via my website. You are welcome to subscribe to the newsletter here. The newsletter is sent out at irregular intervals and reports on new offers, changes in services or inputs for everyday life. The newsletter can be canceled at any time. Data that you make available to the practice, in particular your e-mail address and your name, can be used for the regular dispatch of our newsletter. Shipping takes place directly through the practice or through a company that specializes in this. You can also inform me of this by e-mail or via the contact details given in the imprint. The personal data remain with my practice and possibly with the company commissioned to send the newsletter as long as you have subscribed to the newsletter.

Communication options:

My practice's website contains certain information that enables quick electronic contact and direct communication, which also includes a general e-mail address. If you contact me via the communication options offered on my website, your contact details and content will only be used to process and answer your request.

Please note: It cannot be guaranteed that your data will be transmitted confidentially. Therefore, no confidential data (personal or health concerns, etc.) should be transmitted when contacting me.

Your rights:

Based on the Data Protection Act, you have various rights such as a right to information and the right to correction, deletion or blocking of the processed personal data. To assert your rights, please contact the practice. I remain at your disposal for any further information in this regard. Changes in my practice can adapt this data protection declaration at any time without prior notice. The current version published on my website applies. Insofar as the data protection declaration is part of a contract with you, I will inform you of the change by e-mail or in another suitable way in the event of an update. 


Any liability in connection with the offers, to the extent permitted by law, is excluded.
The customer data will only be used within holistic psychotherapy and will not be passed on to third parties. The therapies as well as group sessions are subject to confidentiality. 

By registering for a session, the person declares that they are taking part in the course on their own responsibility.

a) The participant is not obliged to actively participate in the group sessions. However, the course management is entitled to break off the workshop if the required relationship of trust no longer appears to exist.

b) The participant acknowledges that all steps and measures carried out by him/her in the course of the workshop are his/her own area of responsibility.


This website, content, and offers are in no way connected to Instagram, Facebook and YouTube. The same applies to the linked persons.

All offers of holistic psychotherapy are a supportive measure for your healing and personal development. It does not replace medical treatment. 


Responsible for the content of the pages is:

Irina Simonett, Holistic Psychotherapy, Zurich

All legal relationships are subject to Swiss law. The place of jurisdiction for all legal disputes is Zurich

Zurich, 08/07/2023

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